Georgia Consumer Assistance
Georgia’s participation in the federal Consumer Assistance Program grant has completed, however, the Georgia Office of Insurance and Safety Fire Commissioner continues to provide assistance to consumers with health insurance questions or problems. You can contact them at 1-800-656-2298.
The agencies listed below can help you take advantage of some of these protections and benefits and they can answer your questions about different types of coverage.
If you need health insurance, be sure to check out Georgia Access. It will help you find and compare health care coverage options in your area.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Georgia, contact:
Georgia Office of Insurance and Safety Fire Commissioner
Address: Consumer Services Division
2 Martin Luther King, Jr. Drive
West Tower, Suite 702,
Atlanta, GA 30334
Phone: 800-656-2298
Online Contact Form: oci.georgia.gov/about-us/contact-us/general-questions
Website: oci.georgia.gov/insurance-resources/health
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:
Georgia Medicaid Program
Address: 2 Peachtree St NW, Atlanta, GA 30303
Mailing Address: 47 Trinity Ave. S.W. Atlanta, GA 30334
Phone: 404-657-5468
Toll Free: 877-423-4746
Online Contact Form: dch.georgia.gov/contact-dch
Website: medicaid.georgia.gov/
Local consumer assistance: dfcs.georgia.gov/locations
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Peachcare for Kids
Address: 2 Martin Luther King Jr. Drive SE East Tower
Atlanta, GA 30334
Phone: 877-427-3224
Fax: 912-632-0389
Online Contact Form: dch.georgia.gov/programs/peachcare-kids/contact-us
Email: peachcare@dch.ga.gov
Website: dch.georgia.gov/peachcare-kids
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Georgia SHIP (State Health Insurance Assistance Program)
Address: 47 Trinity Ave
Atlanta, Georgia 30334
Phone: 1-866-552-4464
Website: www.SHIPhelp.org
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.