The Center for Consumer Information & Insurance Oversight

Utah Health Insurance Consumer Help

Utah does not operate a Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the law still apply to you.

The agencies listed below can help you take advantage of some of these new protections and benefits. They can answer your questions about different types of coverage.

If you need health insurance, be sure to check out’s Plan Finder.  It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Utah, contact:

Utah Insurance Department
State Office Building, Room 3110
Salt Lake City, UT 84114
Consumer Service:
(801) 538-3077
(800) 439-3805
TDD: (801) 538-3826

If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:  

Utah Medicaid Program
Street Address:
288 North 1460 West
Salt Lake City, UT 841144

Mailing Address
P.O. Box 143245
Salt Lake City, UT 84114-3245
(801) 562-0950
(866) 435-7414 (accessible from Utah, Idaho, Wyoming, Colorado, New Mexico, Arizona, and Nevada)

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to: 

Utah Children’s Health Insurance Program (CHIP)
Mailing Address:
P.O. Box 143107
Salt Lake City, UT 84114-3107
(466) 435-7414
(877) KIDS-NOW

If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to: 

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 4-USA-DOL ((866) 487-2365)

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact: 

Senior Health Insurance Information Program (SHIP)
Toll Free: (800) 541-7735

If you are a veteran and have a question or concern about veterans’ health care benefits, go to: 

US Department of Veterans Affairs
(877) 222-VETS (8387)

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.


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