Utah Health Insurance Consumer Help
Utah does not operate a Consumer Assistance Program under the Affordable Care Act. The consumer protections and benefits of the law still apply to you.
The agencies listed below can help you take advantage of some of these protections and benefits. They can answer your questions about different types of coverage.
If you need health insurance, be sure to check out HealthCare.gov. It will help you find and compare health care coverage options in your area.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Utah, contact:
Utah Insurance Department
Address: 4315 S 2700 W, Suite 2300,
Taylorsville, UT 84129
Phone: 801-957-9280
Alternate Line: 801-957-9200
Fax: 385-465-6047
Email: health@utah.gov
Website: www.insurance.utah.gov/
If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:
Utah Medicaid Program
Phone: 866-608-9422
Medicaid Application Line: 866-435-7414
Email: HPR@utah.gov
Website: www.medicaid.utah.gov/
Local Consumer Assistance: jobs.utah.gov/jsp/officesearch/#/map
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Utah Children’s Health Insurance Program (CHIP)
Phone: 866-608-9422
Medicaid Application Line: 866-435-7414
Email: chip@utah.gov
Website: medicaid.utah.gov/childrens-health-insurance-program/
Local Consumer Assistance: jobs.utah.gov/jsp/officesearch/#/map
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Senior Health Insurance Information Program (SHIP)
Utah Department of Human Services
Address: Aging and Adult Services, State Headquarters
288 N 1460 W
Salt Lake City, Utah 84116
Phone: 801-538-3910
Email: agingservices@utah.gov
Website: daas.utah.gov/services/
Local consumer assistance: daas.utah.gov/locations/
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.