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Contacts

Note: Submit all payments, forms, documents and/or correspondence to the return mailing address indicated on recovery correspondence you have received. Otherwise, refer to the contact information provided on this page.

Benefits Coordination & Recovery Center (BCRC)

BCRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).

Note: For information on how the BCRC can assist you, please see the Coordination of Benefits page and the Non-Group Health Plan Recovery page.

 

Data Collections (Coordination of Benefits)

Please mail correspondence related to reporting a case, coordination of benefits, etc. to:

Medicare - Data Collections

P.O. Box 138897 Oklahoma City, 
OK 73113-8897

Fax:

1-405-869-3307

 

For Non-Group Health Plan (NGHP) Recovery initiated by the BCRC

The following addresses and fax are for information relative to NGHP Recoveries(e.g. all NGHP checks and inquiries including liability, no-fault, workers’ compensation, Congressional, Freedom of Information Act (FOIA), Bankruptcy, Liquidation Notices and Qualified Independent Contractor (QIC)/ Administrative Law Judge (ALJ)):

Non-Group Health Plan (NGHP) Inquiries and Checks:

NGHP
P.O. Box 138832
Oklahoma City, OK 73113

Special Projects: (e.g. all Product Liability Case Inquiries and Special Project Checks)

Special Projects
P.O. Box 138868
Oklahoma City, OK 73113

Self-Calculated Conditional Payment Amount Option and fixed Percentage Option:

Self-Calculated Conditional Payment Amount/Fixed Percentage Option
P.O. Box 138880
Oklahoma City, OK 73113

Fax:

1-405-869-3309

 

Voluntary Data Sharing Agreement & Workers’ Compensation Set-Aside Arrangement

Please mail Voluntary Data Sharing Agreement (VDSA) correspondence to:

Voluntary Data Sharing Agreement Program:

P.O. Box 660
New York, NY 10274-0660

Please mail Workers’ Compensation Set-Aside Arrangement (WCMSA) Proposal/Final Settlement to:

WCMSA Proposal/Final Settlement
P.O. Box 138899
Oklahoma City, OK. 73113-8899

Fax:

1-405-869-3306

 

Commercial Repayment Center (CRC)

CRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines:  1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).

Note: For information on how the CRC can assist you with Group Health Plan Recovery, please see the Group Health Plan Recovery page.  Effective October 5, 2015, CMS transitioned a portion of Non-Group Health Plan recovery workload from the BCRC to the CRC. Please see the Non-Group Health Plan Recovery page for more information.

 

Group Health Plan (GHP) Recovery

Group Health Plan (GHP) Inquiries and Checks:

Medicare Commercial Repayment Center
PO BOX 93945
Cleveland, OH 44101-5945

Fax:

1-216-781-5516

For Non-Group Health Plan (NGHP) Recovery initiated by the CRC

Non-Group Health Plan (NGHP) Inquiries and Checks:

Commercial Repayment Center - NGHP
PO Box 93965
Cleveland, OH 44101

Fax:

1-216-583-0228

Additional Contact Information

Contact 1-800-MEDICARE (1-800-633-4227) to:

  • Obtain general Medicare information.
  • Obtain information about Medicare Health Plan choices.
  • Order Medicare publications.

Contact the My.Medicare.gov help desk (1-877-607-9663) for:

  • Assistance with MyMedicare.gov.

Contact Social Security Administration (1-800-772-1213) to:

  • Enroll in the Medicare program.
  • Replace your Medicare card.
  • Change your address.
  • Verify Medicare coverage.