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Comprehensive Error Rate Testing (CERT) Outreach and Education Task Force

The CERT MAC Outreach & Education Task Forces are designed to assist the Medicare FFS contractors in strengthening and enhancing their Provider Customer Service Program in order to support the Centers for Medicare & Medicaid Services’ (CMS) efforts to improve the provider experience. This information on the webpages assists in the ongoing requirement to reduce the error rate through consistent, accurate provider outreach and education, and offer multiple tools contractors may use in their education to better serve the provider community.  The CERT A/B MAC Outreach & Education Task Force is comprised of volunteers from all A/B MACs while the DME CERT Outreach and Education Task Force is comprised of volunteers from all four DME MAC contractors.

The CERT A/B MAC Outreach & Education Task Force

The CERT DME MAC Outreach & Education Task Force