Contact Information

Find contact information to use for Shared Savings Program inquiries.

For program inquiries, including Notice of Intent to Apply (NOIA), application questions, ACO Management System (ACO-MS), general questions, technical inquiries, etc. 

Email

SharedSavingsProgram@cms.hhs.gov

Phone

1-888-734-6433 (Option 1) or TTY/TDD 1-888-734-6563

Beneficiaries

Beneficiaries should call 1-800-MEDICARE (1-800-633-4227), TTY users should call 1-877-486-2048 for all of the following:

  • General questions about the Shared Savings Program.
  • To decline sharing health care information.
  • To select their main doctor in www.MyMedicare.gov.

Region-Specific Inquiries

For ACO or Shared Savings Program related questions, please direct questions to the appropriate Shared Savings Program contact listed below for each geographical area. All public contact information is listed below.

# Office Location Contact Information
1 Boston, MA
MA, VT, NH, ME, RI, CT
Phone: 617-565-4630
Email: OPOLE_IFM_BOS@cms.hhs.gov
Contacts: Sherri Bisci, Anita Johnson, & Richard Singer
Division Director: Sue Kossler
2 New York, NY
NY, NJ, PR, USVI
Phone: 212-616-2500
Email: OPOLE_IFM_NY@cms.hhs.gov
Contacts: Bridget Baker & Jerry Zee 
Division Director: Denise Molloy
3 Philadelphia, PA
PA, DE, WV, VA, DC, MD
Phone: 215-861-4154
Email: OPOLE_IFM_PHI@cms.hhs.gov
Contacts: Tara Bramhall, Anthony DiFondi, & Sean Emberson
Division Director: Lynne Tierney 
4 Atlanta, GA
GA, KY, TN, NC, SC, AL, MS, FL
Phone: 404-562-7347
Email: OPOLE_IFM_ATL_Inq@cms.hhs.gov  
Contacts: Carl Brewer & Kimberly Martin
Division Director: Genise Huey
5 Chicago, IL
IL, MN, WI, MI, IN, OH
Phone: 312-353-2322
Email: OPOLE_IFM_CHIKCGP@cms.hhs.gov
Contacts: Vivian Howard, Nicole Jacobson-Avila, & Vered Zino
Division Director: Julius Bunch
6 Dallas, TX
TX, NM, OK, AR, LA
Phone: 214-767-6441
Email: OPOLE_IFM_DALDENGP@cms.hhs.gov
Contacts: Connie Jones, Lisa Littleaxe, Rodney McDonald, Ron Onyon, & Mark Porter-Rodriguez
Division Director: Bobbie Sullivan 
7 Kansas City, MO
MO, NE, IA, KS
Phone: 816-426-5033
Email: OPOLE_IFM_CHIKCGP@cms.hhs.gov
Contact: Charles Huddleston & Melissa Unruh
Division Director: Ruth Powers 
8 Denver, CO
CO, MT, ND, WY, SD, UT
Phone: 303-844-2111
Email: OPOLE_IFM_DALDENGP@cms.hhs.gov
Contacts: Lisa Kubaska & Jermaine Mason 
Division Director: Larron Dolence 
9 San Francisco, CA
CA, NV, AZ, HI, GU, AS, MP
Phone: 415-744-3658
Email: OPOLE_IFM_SF@cms.hhs.gov
Contacts: Aryanna Abouzari, Christina Bagwell, Susan Castleberry, & Tamy Leung
Division Director: Kirk Sadur 
10 Seattle, WA
WA, OR, ID, AK
Phone: 206-615-2399
Email: OPOLE_IFM_SEA@cms.hhs.gov
Contacts: Jessica Terry
Division Director: Rebecca Chapman

 

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Page Last Modified:
12/01/2021 08:00 PM