Contact Information

Find contact information to use for Shared Savings Program inquiries.

For program inquiries, including Notice of Intent to Apply (NOIA), application questions, ACO Management System (ACO-MS), general questions, technical inquiries, etc. 

Email

SharedSavingsProgram@cms.hhs.gov

Phone

1-888-734-6433 (Option 1) or TTY/TDD 1-888-734-6563

Beneficiaries

Beneficiaries should call 1-800-MEDICARE (1-800-633-4227), TTY users should call 1-877-486-2048 for all of the following:

  • General questions about the Shared Savings Program.
  • To decline sharing health care information.
  • To select their main doctor in www.MyMedicare.gov.

Region-Specific Inquiries

For ACO or Shared Savings Program related questions, please direct questions to the appropriate Shared Savings Program contact listed below for each geographical area. All public contact information is listed below.

# Region Contact Information
1 Boston, MA
MA, VT, NH, ME, RI, CT
Phone: 617-565-4630
Email: OPOLE_IFM_BOS@cms.hhs.gov
Contacts: Michael Scott, Sherri Bisci, Anita Johnson, & Richard Singer
Division Director: Sue Kossler
2 New York, NY
NY, NJ, PR, USVI
Phone: 212-616-2500
Email: OPOLE_IFM_NY@cms.hhs.gov
Contact: Kelli Singleton
Division Director: Denise Molloy
3 Philadelphia, PA
PA, DE, WV, VA, DC, MD
Phone: 215-861-4154
Email: OPOLE_IFM_PHI@cms.hhs.gov
Contacts: Anthony DiFondi, Sean Emberson, Serena Macuch, & Tara Bramhall
Division Director: Lynne Tierney 
4 Atlanta, GA
GA, KY, TN, NC, SC, AL, MS, FL
Phone: 404-562-7347
Email: OPOLE_IFM_ATL_Inq@cms.hhs.gov  
Contacts: Kimberly Martin & Noah Cummings 
Division Director: Genise Huey
5 Chicago, IL
IL, MN, WI, MI, IN, OH
Phone: 312-353-2322
Email: OPOLE_IFM_CHIKCGP@cms.hhs.gov
Contacts: Nicole Jacobson-Avila, Vivian Howard, & Stephanie Brown
Division Director: Kristine Scherbring
6 Dallas, TX
TX, NM, OK, AR, LA
Phone: 214-767-6441
Email: OPOLE_IFM_DALDENGP@cms.hhs.gov
Contacts: Mark Porter-Rodriguez, Lisa Littleaxe, Rodney McDonald, Connie Jones, & Ron Onyon
Division Director: Bobbie Sullivan 
7 Kansas City, MO
MO, NE, IA, KS
Phone: 816-426-5033
Email: OPOLE_IFM_CHIKCGP@cms.hhs.gov
Contact: Charles Huddleston & Melissa Unruh
Division Director: Ruth Powers 
8 Denver, CO
CO, MT, ND, WY, SD, UT
Phone: 303-844-2111
Email: OPOLE_IFM_DALDENGP@cms.hhs.gov
Contacts: Lisa Kubaska & Jermaine Mason 
Division Director: Bobbie Sullivan (Acting) 
9 San Francisco, CA
CA, NV, AZ, HI, GU, AS, MP
Phone: 415-744-3658
Email: OPOLE_IFM_SF@cms.hhs.gov
Contacts: Aryanna Abouzari, Susan Castleberry, & Tamy Leung 
Division Director: Kirk Sadur 
10 Seattle, WA
WA, OR, ID, AK
Phone: 206-615-2399
Email: OPOLE_IFM_SEA@cms.hhs.gov
Contacts: Jessica Terry
Division Director: Rebecca Chapman

 

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Page Last Modified:
10/22/2020 09:29 AM