Long-Term Care Hospital (LTCH) Quality Reporting Program (QRP) Help

Important Notice about Sending Emails to CMS

Please note that the Centers for Medicare & Medicaid (CMS) QRP Help Desk email systems are not secured to receive protected health information or patient-level data with direct identifiers. Submitting patient-level data or protected health information may be a violation of your facilities’ policies and procedures as well as violation of federal regulations required by the Health Insurance Portability and Accountability Act (HIPAA). Do NOT submit patient-identifiable information (e.g., date of birth, social security number, and health insurance claim number) to these addresses. If you are unsure of whether the information you are submitting is identifiable, please contact your institution's Privacy Officer.

1. For LTCH QRP general feedback, comments, and questions:
   • Email: LTCHQualityQuestions@cms.hhs.gov
2. For questions about quality measure calculation, data submission deadlines, or data elements contained within the LTCH Continuity Assessment Record and Evaluation (CARE) Data Set (LCDS): 
   • Email: LTCHQualityQuestions@cms.hhs.gov
3. For questions about LTCH quality data submitted to CMS via the Centers for Disease Control and Prevention’s (CDC’s) National Healthcare Safely Network (NHSN), or NHSN Registration: 
   • Email: NHSN@cdc.gov
4. For questions related to public reporting of quality data:
   • Email: LTCHPRquestions@cms.hhs.gov
5. For questions about LCDS submissions via the Internet Quality Improvement and Evaluation System (iQIES), reports, or technical issues (such as the data submission specifications):
   • Phone: 1-800-339-9313
   • Email: iqies@cms.hhs.gov
6. For questions related to technical issues, such as the data submission specifications:
   • Email: iqies@cms.hhs.gov
7. For information about the LTCH QRP reconsideration process: 
   • Email: LTCHQRPReconsiderations@cms.hhs.gov

Outreach is Available for LTCHs  

Swingtech sends informational messages to LTCHs that are NOT meeting Annual Update (i.e., APU) thresholds on a quarterly basis ahead of each submission deadline.

Email: QRPHelp@swingtech.com to receive this information, and include your facility name and CMS Certification Number (CCN) with this request.

Listserv Available for Provider Support for LTCHs  

Subscribe to the Post-Acute Care (PAC) QRP listserv for the latest LTCH quality reporting and the Improving Medicare Post-Acute Care Transformation (IMPACT) Act of 2014 program information, including but not limited to training, stakeholder engagement opportunities, and general updates about reporting requirements, quality measures, and reporting deadlines.

LTCH Quality Reporting Program Archives