Access Process for Clearinghouses/Providers:
In order to obtain access to the HETS 270/271 application a submitter needs to complete the Trading Partner Agreement (TPA) Form (PDF) . Make sure the TPA signer understands their responsibilities (PDF) before signing.
Use our R2023Q100 HETS 270/271 Companion Guide v10-29 (PDF) to complete your application and submit a signed copy to firstname.lastname@example.org and make sure it:
- Includes all requested information
- Is typed, not hand written (except signatures - wet or digital signature is accepted)
- Includes all pages of the application
- Is saved as a single file
- Is encrypted
Establish Submitter ID
The MCARE Help Desk will provide you a submitter ID after CMS approves your TPA. This ID is required on all HETS 270/271 application transactions. Real-time 270 production inquiries after successful testing.
Review the Rules of Behavior (PDF) and Best Practices for Managing HETS Connections (PDF) .
You have three options to access the CMS Data Center:
- CMS Extranet
- Obtain an IP connection by contacting the MCARE Help Desk or 866-324-7315 for HETS authorized connectivity vendors
- Simple Object Access Protocol (SOAP) (PDF)
- Multipurpose Internet Mail Extensions (MIME) (PDF)
CMS will continue to hold Clearinghouses responsible for the privacy and security of eligibility transactions sent directly to them from Providers, and will require them to be able to associate each inquiry with a Provider. Submitters must establish provider authentication outside of the transaction. Submitters must not send User IDs and passwords within the 270 eligibility transaction.