Sherri McQueen

Acting Deputy Director for Innovation & Financial Management:

Sherri McQueen is the Acting Deputy Director for Innovation & Financial Management in the Office of Program Operations and Local Engagement (OPOLE) at the Centers for Medicare & Medicaid Services (CMS). In this role, she supports the administration and oversight of Medicare operations and financial management activities, helping to ensure program integrity, operational effectiveness, and high-quality service to beneficiaries and providers.

Sherri has served at CMS since 2008 and has held numerous senior leadership roles across the agency, including within the Center for Program Integrity and the Office of Financial Management. Most recently, she served as Director of the Fraud Investigations Group within the Center for Program Integrity, where she led national fraud investigations and enforcement operations across Medicare and Medicaid, overseeing payment suspensions, audit strategy, and high-risk enforcement actions to protect beneficiaries and taxpayer resources.

Prior to that role, Sherri served as Director of the Financial Services Group in the Office of Financial Management, where she led financial operations, debt collection, provider audits, and banking services supporting Medicare compliance. She also served in the Office of the Administrator, leading enterprise efforts in workforce transformation and risk management, advancing data-driven decision-making and organizational performance.

Before joining CMS, Sherri spent nearly two decades in the private sector supporting Medicare operations, including serving as a Project Director for CMS Coordination of Benefits Contractor. She holds a Bachelor of Science in Business Management from Baruch College, City University of New York.