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American Samoa Consumer Assistance

American Samoa no longer operates a Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the Affordable Care Act still apply to you, however.

The agencies listed below can help you take advantage of some of these new protections and benefits and they can answer your questions about different types of coverage..

If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder.  It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in American Samoa, contact:

American Samoa Department of Insurance
Office of the Governor

Street Address:
American Samoa Government
Pago Pago, American Samoa 96799
Phone: (684) 633-4116
Fax: (684) 633-2269

If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or current Medicaid benefits, go to: 

American Samoa Medicaid Program
Mailing Address:
P.O. Box 998383
Pago Pago, American Samoa 96799
(684) 633-4818

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:

American Samoa Medicaid Program
(684) 633-4818

If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:

U.S. Department of Labor
Employee Benefits Security Administration
Los Angeles Regional Office
1055 East Colorado Blvd, Suite 200
Pasadena, CA 91106
Phone: (626) 229-1000
Fax: (626) 229-1098
http://www.dol.gov/ebsa/consumer_info_health.html

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:

Centers for Medicare and Medicaid Services
1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048

If you are a veteran and have a question or concern about veterans’ health care benefits, go to: 

US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www1.va.gov/health/

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

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