Connecticut Consumer Assistance
The Connecticut Department of Insurance offers help with health insurance questions or problems. You can contact them at 860-297-3900 for additional information.
The agencies listed below can help you take advantage of some of these protections and benefits and they can answer your questions about different types of coverage.
If you need health insurance, be sure to check out AccessHealth CT. It will help you find and compare health care coverage options in your area.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Connecticut, contact:
Connecticut Insurance Department
Address: 153 Market Street, 7th Floor
Hartford, CT 06103
Mailing Address: P.O. Box 816
Hartford, CT 06142-0816
Phone: 860-297-3900
Email: insurance@ct.gov
Website: CT.gov/cid
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:
Husky Health
Address: Connecticut Social Services
55 Farmington Ave,
Hartford, CT 06105
Mailing Address:
Hartford, CT 06105
Wallingford, CT 06492
Access Health CT Program Enrollment: 855-805-4325
Medical Benefits and Services: 800-859-9889
Fax: 203-265-3197
Email: member@chnct.org
General Website: Portal.ct.gov/husky
Member Information Website: Huskyhealthct.org/members.html
Local consumer assistance: Portal.ct.gov/dss/office-locator?language=en_US
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
HUSKY B (Children’s Health Insurance Program)
1-855-626-6632
https://portal.ct.gov/HUSKY
To apply at a local field office please visit: https://portal.ct.gov/dss/About-the-Department-of-Social-Services/Contact
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Connecticut Bureau of Aging and Disability Services (CHOICES)
Address: 55 Farmington Ave, 12th Floor,
Hartford, CT 06105
Phone: 800-994-9422
Fax: 860-424-4850
Email: ADS.info@ct.gov
Website: portal.ct.gov/ads/programs-and-services/choices?language=en_US
Local consumer assistance: Portal.ct.gov/ads/additional-resources?language=en_US
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have additional concerns or need assistance with complaints, or a dispute regarding insurance purchased through your employer, Medicaid coverage, Medicare coverage, or “self-insured” employer you can contact:
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.