Guam Consumer Assistance
The Guam Department of Revenue and Taxation offers help with health insurance questions or problems. You can contact them at 671-635-1840 for additional information.
The agencies listed below can help you take advantage of some of these protections and benefits and they can answer your questions about different types of coverage.
If you live in Guam, you’re not eligible to use the Marketplace to enroll in health coverage. Check with your territory’s government offices to learn about Medicaid, CHIP, and other health care options.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Guam, contact:
Guam Department of Insurance
Address: 1240 Army Drive
Barrigada, Guam 96913
Mailing Address: Dept. of Revenue & Taxation
Taxpayer Services Division
P.O. Box 23607
Barrigada, Guam 96921
Phone: 671-635-1840 / 1841 / 7651
671-638-3811
Fax: 671-633-2643
Online Contact Form: www.guamtax.com/app/contactus.do
Email: pinadmin@revtax.guam.gov
Website: www.guamtax.com/about/regulatory.html
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or current Medicaid benefits, go to:
Department of Public Health and Social Services
Phone: 671-635-4421
671-300-8853
Email: publichealth@dphss.guam.gov
Website: dphss.guam.gov/
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Department of Public Health and Social Services
Address:
123 Chalan Kareta, Mangilao, Guam 96913-6304
Phone: 671-635-4421
671-300-8853
Email: publichealth@dphss.guam.gov
Website: dphss.guam.gov/
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Medicare
1-800-633-4227
TTY: 1-877-486-2048
https://www.medicare.gov/
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.