Minnesota Health Insurance Consumer Help
CAP Resource
The Minnesota Department of Health offers help with health insurance questions or problems. You can contact them at 800-657-3916 for additional information.
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The agencies listed below can help you understand your rights, access benefits, and answer your questions about different types of coverage.
For questions about insurance you bought for yourself or your family, or about insurance provided by an employer who does business only in Minnesota, contact:
Minnesota Department of Commerce
Address: 85 7th Place East, Suite 280
Saint Paul, MN 55101
Phone: 800-657-3602
Email: consumer.protection@state.mn.us
Website: mn.gov/commerce/insurance/
Local consumer assistance: 651-539-1600
If you have a hard time affording health coverage and have questions about Medicaid eligibility or benefits, go to:
Medical Assistance (MA) - MN Medicaid
Phone: 800-657-3739
Local consumer assistance: mn.gov/dhs/people-we-serve/seniors/health-care/health-care-programs/contact-us/county-tribal-state-offices.jsp
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
MinnesotaCare
Phone: 800-657-3672
Website: mn.gov/dhs/minnesotacare/
For questions, complaints or disputes regarding insurance you get through a “self-insured” employer (usually a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question--or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare-- contact:
Minnesota Aging Pathways
Address: Minnesota Board on Aging
540 Cedar Street,
St. Paul, MN 55101
Phone: 800-333-2433
Email: aging.pathways@state.mn.us
Website: mn.gov/aging-pathways
Local consumer assistance: mn.gov/dhs/people-we-serve/seniors/health-care/health-care-programs/contact-us/county-tribal-state-offices.jsp
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.