North Dakota Health Insurance Consumer Help
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Find Answers and Help
The agencies listed below can help you understand your rights, access benefits, and answer your questions about different types of coverage.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in North Dakota, contact:
North Dakota Insurance Department
Mailing Address:
600 E. Boulevard Avenue
Bismarck, ND 58505
(701) 328-2440
(800) 247-0560
TTY: (800) 366-6888
http://www.nd.gov/ndins/
insurance@nd.gov
If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:
North Dakota Medicaid
Address: Medical Services Division, North Dakota Health and Human Services,
600 E. Boulevard Ave., Dept. 325,
Bismarck, ND 58505-0250
Phone: 701-328-7068
Toll-Free: 800-755-2604
TTY: 711
Fax: 701-328-1544
Email: dhsmed@nd.gov
Website: www.hhs.nd.gov/healthcare/medicaid
Local consumer assistance: www.hhs.nd.gov/human-service/zones
Customer Support Division:
Email: applyforhelp@nd.gov
Phone: 866-614-6005
701-328-1000
Fax: 701-328-1000
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
ND CHIP
Address: Medical Services Division, North Dakota Health and Human Services,
600 E. Boulevard Ave., Dept. 325,
Bismarck, ND 58505-0250
Phone: 866-614-6005
TTY: 711
Email: applyforhelp@nd.gov
Website: www.hhs.nd.gov/healthcare/CHIP
Local consumer assistance: www.hhs.nd.gov/human-service/zones
If you have a question, complaint, or dispute regarding insurance you get through a "self-insured" employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
North Dakota Senior Health Insurance Program (SHIP)
Address: 600 E Boulevard Avenue,
Bismark, ND 58505
Phone: 888-575-6611
Alternate Phone Number: 701-328-2440
TTY: 800-366-6888
Email: insurance@nd.gov
Website: www.insurance.nd.gov/consumers/medicare
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.