Rhode Island Consumer Assistance
CAP Resource
The Rhode Island Parent Information Network (RIPIN) offers help with health insurance questions or problems. You can contact them at 401-270-0101 or visit ripin.org for additional information.
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Find Answers and Help
The agencies listed below can help you understand your rights, access benefits, and answer your questions about different types of coverage.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Rhode Island, contact:
Rhode Island Office of the Health Insurance Commissioner
Address: 1511 Pontiac Ave, Building #69, First Floor,
Cranston, RI 02920
Phone: 401-462-9517
Email: OHIC.HealthInsInq@ohic.ri.gov
Website: www.ohic.ri.gov/
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:
Rhode Island Medicaid
Address: 401 Wampanoag Trail,
East Providence, RI 02915
Phone: 855-840-4774
Website: dhs.ri.gov/programs-and-services/medicaid-medicare-programs
To apply: healthyrhode.ri.gov
Local consumer assistance: healthsourceri.com/get-help/
If you are not eligible for Medicaid, your child may still be eligible for the Children's Health Insurance Program. For questions about eligibility or benefits, go to:
Rhode Island Medicaid
Address: 401 Wampanoag Trail,
East Providence, RI 02915
Phone: 855-840-4774
Website: dhs.ri.gov/programs-and-services/medicaid-medicare-programs
To apply: healthyrhode.ri.gov
Local consumer assistance: healthsourceri.com/get-help/
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Rhode Island State Health Insurance Assistance Program (SHIP)
Address: Office of Healthy Aging
25 Howard Ave, Building 57,
Cranston, RI 02920
Phone: 888-884-8721
401-462-3000
Website: www.oha.ri.gov/Medicare
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.