Vermont Consumer Assistance
CAP Resource
The Office of the Health Care Advocate offers help with health insurance questions or problems. You can contact them at 800-917-7787 or visit www.vtlawhelp.org/health for additional information.
Get Health Insurance
Visit Vermont Health Connect to find and compare health insurance options in your area.
Find Answers and Help
The agencies listed below can help you understand your rights, access benefits, and answer your questions about different types of coverage.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Vermont, contact:
Vermont Division of Financial Regulation
Department of Financial Regulation
Address: 89 Main Street, Montpelier, Vermont 05620
Phone: 802-828-3302
Email: dfr.insuranceinfo@vermont.gov
Website: dfr.vermont.gov
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:
Green Mountain Care
Phone: 855-899-9600
800-250-8427
Website: www.greenmountaincare.org/health-plans/medicaid
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Dr. Dyansaur (Children's Health Insurance Program)
Phone: 855-899-9600
800-250-8427
Website: www.greenmountaincare.org/health-plans/dr-dynasaur
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Vermont State Health Insurance Program (SHIP)
Department of Disabilities, Aging and Independent Living
Address: HC 2 South, 280 State Drive,
Waterbury, VT 05671
Phone: 800-642-5119
Website: asd.vermont.gov/services/ship
Local consumer assistance: www.vermont4a.org
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.