What’s New

New information regarding upcoming Coordination of Benefits & Recovery activities are posted as the information becomes available.  Items remain on this page for the current year and are then moved to the Archive page.

March 13, 2023 – Commercial Repayment Center (CRC) Mailing Address Change

Please note that the CRC mailing addresses for both Group Health Plan (GHP) and Non-Group Health Plan (NGHP) Medicare Secondary Payer (MSP) Correspondence changed effective March 13, 2023.  Going forward please use the following mailing addresses when corresponding with the CRC. The updated addresses can also be found on the Contacts page.

GHP:

Medicare Commercial Repayment Center – GHP

P.O. Box 680

Lathrop, CA 95330

 

NGHP:

Medicare Commercial Repayment Center - NGHP

P.O. BOX 1610

Lathrop, CA 95330

January 20, 2023 – New Memo “Medicare Secondary Payer (MSP) Obligations and Settlements Related to Alleged Exposure to Roundup” is Now Available 

A new memo titled Medicare Secondary Payer (MSP) Obligations and Settlements Related to Alleged Exposure to Roundup is now available to view in the Download section below

December 14, 2022 - New Alert Titled 2023 Recovery Thresholds for Certain Liability Insurance, No-Fault Insurance, and Workers’ Compensation Settlements, Judgments, Awards or Other Payments Now Available

An Alert titled 2023 Recovery Thresholds for Certain Liability Insurance, No-Fault Insurance, and Workers’ Compensation Settlements, Judgments, Awards or Other Payments has been posted to the downloads section of the Non-Group Health Plan Recovery page.

October 28, 2022 – New Workers' Compensation Medicare Set-Aside (WCMSA) Fiscal Year Statistics 2022 Now Available.

A new report titled Workers' Compensation Medicare Set-Aside (WCMSA) Fiscal Year Statistics 2022 is now available on the Reports page.

October 3, 2022 – New ICD Code Lists Page Added

A new ICD Code Lists page has been added to the Coordination of Benefits and Recovery Overview section.  The new page contains the downloadable ICD-9 and ICD-10 excluded and valid code lists for Section 111 Reporting.

September 1, 2022 – New Commercial Repayment Center Portal (CRCP) Defense Submission Frequently Asked Questions Document Now Available

A new document titled Commercial Repayment Center Portal (CRCP) Defense Submission Frequently Asked Questions is now available in the Download section below. 

August 3, 2022 – The Commercial Repayment Center Portal (CRCP) Enhancement Webinar Presentation is Now Available

The presentation from the July 27, 2022 CRCP Enhancement webinar is now available in the Download section below.

July 28, 2022 - New Group Health Plan (GHP) Defense Reference Guide is Now Available

A new GHP Defense Reference Guide is now available in the download section of the Group Health Plan Recovery page.  The purpose of this new guide is to assist GHPs in appropriately utilizing various defense types when the Commercial Repayment Center (CRC) identifies a Medicare Secondary Payer (MSP) related debt owed to Medicare.

July 11, 2022 – Now Live: New Group Health Plan (GHP) Defense Option

The Centers for Medicare & Medicaid Services (CMS) is always working to make the CRCP more efficient and user friendly for the GHP community. A new option to allow CRCP users to associate defenses to the individual claims included in recovery demands is now available. Allowing a more granular response to demands permits GHPs to increase the accuracy of defense submissions and allows for more efficient defense reviews. Additional details on the new functionality are available in Version 3.2 of the CRCP User Guide which is available in the Reference Materials section of the CRCP.

The CMS will also be hosting a webinar demonstrating this update to the CRCP on July 27th. Additional details on the webinar are available in the announcement posted to the Downloads section below.

June 30, 2022 – CMS to Host Commercial Repayment Center Portal (CRCP) Enhancement Webinar

CMS will be hosting a CRCP Enhancement Webinar on July 27, 2022. Complete information is available in the announcement in the Downloads section below.

June 2, 2022 – COMING SOON: New Group Health Plan (GHP) Defense Option and Reminder about Other Features Available through the Commercial Repayment Center Portal (CRCP)

The Centers for Medicare & Medicaid Services (CMS) is always working to make the CRCP more efficient and user friendly for the GHP community. In recent years, the CRCP has added enhancements that allow users to access greater demand details, to receive reports of all open debts, and to opt into electronic correspondence delivery.

In July, a new option will allow CRCP users to associate defenses to the individual claims included in recovery demands. Allowing a more granular response to demands will permit GHPs to increase the accuracy of defense submissions and allow for more efficient defense reviews.

The CMS will also be hosting a webinar demonstrating this update to the CRCP in July. Additional details on the webinar will be posted here. If you have not done so already, you can sign up for the CRCP today to enjoy all the benefits the CRCP provides (including going paperless for your recovery correspondence)! Sign up for updates by using the “Receive Email Updates” feature at the bottom of this page.

May 10, 2022 - Commercial Repayment Center Portal (CRCP) Celebrates 1 Year of “Go Paperless”

Last April, a new “Go Paperless” feature was added to the CRCP. This enhancement allows an Account Manager to opt into a paperless setting for the account. Thirty one percent of CRCP users have already opted into the paperless functionality and are enjoying the benefit of no longer dealing with paper correspondence. Instead, they can quickly and easily view all of their recovery correspondence, including demands, directly on the CRCP.

Choosing to “Go Paperless” not only reduces the amount of paper that an organization needs to handle, but it also eliminates concerns about delays in receipt that arise when the information is sent through the mail. Consider opting into “Go Paperless” and get away from all that paper. Your Account Manager and Account Designees can simply be notified by e-mail that there is new correspondence available to view in the CRCP.

Full details on the “Go Paperless” option are available in the CRCP Training Materials and CRCP User Guide or feel free to contact the CRC directly at 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired) for additional information.

April 21, 2022 - Medicare Secondary Payer Recovery Portal (MSPRP) Go Paperless Webinar Presentation Now Available

The presentation from the April 13, 2022, MSPRP Go Paperless Webinar is now available in the Download section below.

April 20, 2022 – Important Reminder Regarding New ACH Payment Option

As previously announced, Non-Group Health Plan (NGHP) and Group Health Plan (GHP) Medicare Secondary Payer (MSP) recovery debts may now be paid using Automated Clearing House (ACH) transactions.  But as a reminder, ACH set up must be coordinated with the Commercial Repayment Center (CRC) or Benefits Coordination & Recovery Center (BCRC) prior to attempting submission of payments. Attempting to submit payment without first coordinating with the appropriate contractor will cause your payment to be rejected.

If you wish to begin using ACH, simply send an email to the appropriate email address below with “ACH Set Up” in the subject line. Be sure to include a specific point of contact with your organization for the CRC or BCRC. The CRC/BCRC will reach out directly to start the process.

Again, setting up ACH must be coordinated with the CRC or BCRC before you remit payment through ACH. Failure to do so will result in your payment being rejected.

For the CRC: Please send the e-mail to CRCACHpayments@performantcorp.com

For the BCRC: Please send the e-mail to BCRC_Finance@GDIT.com

April 4, 2022 - Updated Group Health Plan (GHP) Correspondence Cover Sheet Available

An updated GHP Correspondence Cover Sheet is now available in the Download section of the Group Health Plan Recovery page.  Please remember to use this cover sheet when sending GHP recovery related correspondence to the Commercial Repayment Center (CRC).

March 15, 2022 – CMS to Host Medicare Secondary Payer Recovery Portal (MSPRP) Webinar

CMS will be hosting a MSPRP Go Paperless Webinar on April 13, 2022. Complete information is available in the announcement in the Downloads section below.

March 8, 2022 - Updated Group Health Plan (GHP) Valid Defense Instructions Document Now Available

An updated GHP Valid Defense Instruction document  is now available in the Download section of the Group Health Plan Recovery page. 

February 16 , 2022 – New! More Options Available for Electronic Payments

Effective immediately, Non-Group Health Plan (NGHP) and Group Health Plan (GHP) Medicare Secondary Payer (MSP) recovery debts may be paid using Automated Clearing House (ACH) transactions.  This new method provides parties such as employers, plan sponsors, insurers, third party administrators, and even attorneys more convenience and efficiency by allowing payers to utilize their own existing software and accounts payable processes to submit payments electronically.  Through the new option, the debtor’s bank will submit a payment through the ACH Network.  Funds will then be sent by electronic funds transfer (EFT) to the Commercial Repayment Center (CRC) or Benefits Coordination & Recovery Center (BCRC) for processing.

Setting up ACH is easy but must be coordinated with the CRC or BCRC prior to attempting submission of payments. To begin sending payments using ACH, please send an email to the appropriate email address below with “ACH Set Up” in the subject line. Be sure to include a specific point of contact with your organization for the CRC or BCRC . The BCRC/CRC will reach out directly to get the process started.

For the CRC: Please submit an e-mail to CRCACHpayments@performantcorp.com

For the BCRC: Please submit an e-mail to BCRC_Finance@GDIT.com