Operate Phase

During the Operate Phase, the product or service runs in the Production environment. During this phase, the project team ensures the performance of software enhancements and routine maintenance. COTS upgrades, system software patches, hardware upgrades, and modifications to interfaces with other systems are all examples of maintenance that the project team will address throughout this Phase.    

The Business Owner should update their TLC System Profile with every Production release. Business and program teams should also maintain the currency and availability of their documentation to support internal reviews and audits from outside agencies. The inability to produce current documentation may impact a system’s ATO.  

Key Objectives

  1. Maintain solution availability and performance
  2. Validate that the TLC System Profile accurately reflects the current state of the solution
  3. Proactively identify any system profile changes

Exit Criteria

  1. Decommission Decision
Helpful Links
IT Investment Management
CMS IT Investment Management helps project teams implement a standard way to report IT costs, technologies, resources, applications, and services, helping CMS optimize the value of their IT investments.


For inquires about the Target Life Cycle, please contact CMS IT Governance at it_governance@cms.hhs.gov.

Page Last Modified:
09/06/2023 04:51 PM