Requirements and Best Practices
About this Page
The Requirements and Best Practices web page for the Hospice Quality Reporting Program (HQRP) provides updates about reporting requirements and best practice methods to help hospices succeed with the HQRP.
This web page provides resources for the HQRP overall, which currently includes the Hospice Item Set (HIS), the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice survey, and administrative data (Medicare claims). Specific resources available on this page include a Provider Toolkit section with “Getting Started” documents and tip sheets for all current and new providers.
In addition, the Downloads section contains quarterly update documents, which include frequently asked questions from the Hospice Quality Help Desk. Other reference sheets can also be found here.
Informational messages related to the HQRP are sent to hospices on a quarterly basis by Swingtech. Their latest outreach communication can be found below. Providers who would like to receive Swingtech’s quarterly emails can add or update the email addresses by sending an email to QRPHelp@swingtech.com. Make sure to include your facility name and Centers for Medicare & Medicaid Services (CMS_ Certification Number (CCN) along with any requested updates.
To obtain the latest regulations and notices, including proposed and final rules related to the HQRP, please visit CMS’s Hospice Center web page. For more in-depth training on the HQRP, visit the HQRP Training and Education Library.
Updates
Provider Toolkit
- Getting Started with HQRP CASPER QM Reports_Aug_2022 (PDF)
- Getting Started with Review and Correct Reports_Aug_2022 (PDF)
- Third Edition HQRP Public Reporting Tip Sheet_Aug 2022 (PDF)
- Getting Started with the HQRP_September_2021 (PDF)
Downloads
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PAC-Hospice-Outreach-Email-Sept2023 (PDF) -
HQRP-Quarterly-Q&A-Q2_2023 (PDF) -
PAC-Hospice-Outreach-Email-June2023 (PDF) -
HQRP_Quarterly-Q&A-Q1_2023 (PDF) -
PAC-Hospice-QuickReferenceGuide-20230207 (PDF) -
PAC-Hospice-Outreach-Email-Mar2023 (PDF) -
HQRP_2022_Quarter_4_Update.pdf (PDF) -
PAC-Hospice-Outreach-Email-Dec2022 (PDF) -
HQRP 2022 Quarter 3 Update (PDF) -
PAC-Hospice-Outreach-Email-Mar2022 (PDF) -
HQRP Compliance Tip Sheet_ FY 2022 and Future Years (PDF) -
HQRP Requirements FY 2023 and Future FY Reporting Years_September_2021 (PDF) -
HQRP Quick_Reference_Guide FY 2023 and all future years_September_2021 (PDF) -
PAC-Hospice-Outreach-Email-Sept2022 (PDF) -
Timeliness Compliance Threshold for HIS Submissions Fact Sheet_August_2021 (PDF) -
PAC-Hospice-FY2021-APU-Compliant-List (PDF) -
HQRP 2022 Quarter 2 Update (PDF) -
PAC-Hospice-Outreach-Email-Jun2022 (PDF)