North Carolina Consumer Assistance
The North Carolina Consumer Assistance Program is run by the Health Insurance Smart NC in the state’s Department of Insurance.
North Carolina Department of Insurance
NC Department of Insurance
325 N. Salisbury Street
Raleigh, NC 27603
If you have a question, complaint, or dispute regarding insurance you get through a "self-insured" employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
If you are a veteran and have a question or concern about veterans' health care benefits, go to:
U.S. Department of Veterans Affairs
(877) 222-VETS (8387)
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.