MLN Web-Based Training

Free, self-paced learning on a broad range of topics for health care providers.

Contact MLN@cms.hhs.gov if you have questions about Web-Based Training (WBT) courses.

Subscribe to our MLN Connects® newsletter for updates and to find out when new WBT courses are available.

Available Courses

Modernizing Health Care to Improve Physical Accessibility (Contact Hours 75 min.)

• Learn solutions for increasing the physical accessibility of health care settings and services for people with disabilities.

Achieving Health Equity (Contact Hours 122 min.)

• Learn to define health disparities and health equity, address health disparities in your organization, foster a culture of equity, and create processes to build organizational responses.

Improving Health Care Quality for LGBTQ People (Contact Hours 70 min.)

• Learn to identify sexual orientation and gender identity (SOGI) terminology to build trust with LGBTQ patients and recognize health disparities that impact many older LGBTQ adults. Recognize evidence-based questions to more accurately obtain SOGI data, and processes for maintaining data in an Electronic Health Record.

Medicare Secondary Payer (MSP) Provisions (Contact Hours 82 min.)

• Learn the basic concepts and exceptions, when Medicare is the secondary payer, as well as the benefits of compliance and penalties associated with non-compliance.

World of Medicare (Contact Hours 77 min.)

• Learn fundamentals, beneficiary eligibility, enrollment & benefit options and the role of providers, agencies, contractors & organizations in administering the Medicare Program. Understand Medicare Parts A, B, C & D, and see how Medigap and other insurance works with the Program.

Medicare Billing: Form CMS-1500 and 837 Professional (Contact Hours 50 min.)

• Learn professional claims requirements, claims processing actions, and how to identify aspects of paper and electronic claims.

Medicare Billing: Form CMS-1450 and 837 Institutional (Contact Hours 81 min.)

• Learn institutional claims requirements, claims processing actions, and how to identify aspects of paper and electronic claims.

2021 Medicare Part C and Part D Reporting Requirements and Data Validation (Contact Hours 90 min.)

• Learn to plan, perform, and complete data validation activities.

Diagnosis Coding: Using the ICD-10-CM (Contact Hours 64 min.)

• Learn to identify ICD-10-CM structure and format, recognize features, and find codes.

Procedure Coding: Using the ICD-10-PCS (Contact Hours 63 min.)

• Learn to identify ICD-10-PCS structure and format, recognize guidelines, and find codes.

Combating Medicare Parts C and D Fraud, Waste, & Abuse (Contact Hours 30 min.)

• Learn to recognize fraud, waste, & abuse (FWA), identify methods to prevent FWA, identify how to report FWA, recognize how to correct FWA, and recognize potential consequences and penalties associated with violations.

Medicare Fraud & Abuse: Prevent, Detect, Report (Contact Hours 88 min.)

• Learn how to identify what Medicare considers fraud & abuse, provisions & penalties, prevention methods, and recognize how to report fraud & abuse.

SNF Consolidated Billing (Contact Hours 60 min.)

• Learn how to identify SNF coverage and payment guidelines, services in a non-covered Part B stay, “under arrangement” agreements between SNFs and other providers or suppliers, and recognize excluded Part A SNF CB services.

Part D Coverage Determinations, Appeals, & Grievances (Contact Hours 60 min.)

• Learn to recognize Part D definitions, determinations, appeals, grievances, and identify common problems.

Part C Organization Determination, Appeals, & Grievances (Contact Hours 60 min.)

• Learn to recognize Part C definitions, determinations, appeals, grievances, and identify common problems

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