Section 508 Exceptions

Section 508 Exceptions

On rare occasions, the CMS Section 508 Program Manager may grant a testing exception for software, systems, or applications. The Program Manager may grant an exception for software or systems that fall in one of the following categories:

  • Best Meets
  • National Security System
  • Software/System acquired by a contractor, or incidental to a contract
  • Back-office equipment
  • Undue Burden for CMS (e.g. - extreme cost)
  • Fundamental alteration
  • Legacy ICT

Exceptions will only be granted for Commercial Off-the-Shelf (COTS) products. Any custom ICT developed under contract must conform to applicable Section 508 standards per contract requirements. ICT exceptions are only valid for one year, or until the next major release, whichever comes first. The CMS Section 508 Program Manager must re-evaluate subsequent releases for additional exceptions.

The CMS Section 508 Component Clearance Officers can provide more information on exceptions. To apply for a Section 508 exception, an Application Owner may submit an exception request form with a thorough justification to a designated Section 508 Clearance Officer. The Section 508 Clearance Officer will submit it for appropriate reviews and approvals. All exception requests must be reviewed and approved by the agency CIO.

For more information about the CMS Section 508 Exceptions process, contact the CMS Section 508 Program Team at CMS_Section508@cms.hhs.gov.

Page Last Modified:
02/03/2026 02:58 PM