2019-08-30

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Medicare HETS 270/271 - System Outage Reminder & Notification - August 30-1 September, 2019 & September 14, 2019
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS reminds Submitters of two upcoming outages to the Medicare HETS 270/271 eligibility system.  

Outage #1. CMS data center maintenance will begin at 8:30 PM ET on Friday, August 30,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Saturday, August 31, 2019.

Outage #2.  CMS data center maintenance will begin at 7:30 AM ET on Sunday, September 1,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, September 1, 2019.

Additionally, CMS announces a new upcoming outage to the Medicare HETS 270/271 eligibility system.  The HETS R2019Q300 Release is scheduled to be installed beginning at 7:30 AM ET on Saturday, September 14,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 1:00 PM ET on Saturday, September 14, 2019. HETS Submitters should review the documents linked below to prepare for this upcoming HETS quarterly release. 

These documents are also available via the HETSHelp Documentation Library.

HETS R2019Q300 Release Summary: /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q300HETS270271ReleaseSummary.pdf (PDF) (version 1.0)

HETS R2019Q300 Companion Guide:  /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q300HETS270271CompanionGuide.pdf (PDF) (version 10-14)

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