Non-Emergency Medical Transportation

Non-Emergency Medical Transportation (NEMT)

Non-emergency medical transportation (NEMT) is an important benefit for people who need assistance getting to and from medical appointments. Our resources for providers explain important guidelines such as the difference between emergency and non-emergency medical transportation, accepted types of transportation, the types of transportation service delivery systems, and driver and vehicle acceptance criteria. We also discuss common fraud schemes and provide fraud and abuse prevention tips. The fact sheet for beneficiaries gives an overview of the NEMT benefit.

• Non-Emergency Medical Transportation Fact Sheet for Beneficiaries (PDF) (5 pages)
• Non-Emergency Medical Transportation Booklet for Providers (PDF) (17 pages)
• Non-Emergency Medical Transportation Educational Video (YouTube-35 minutes)
• Non-Emergency Medical Transportation Educational Video Handout (PDF) (10 pages)

Related Links

• Personal Care Services
• Nursing Home Toolkit
• Hospice Benefit Toolkit