Contact Information for State Survey Agencies

Contact Information for State Survey Agencies

State Survey Agencies work closely with CMS to ensure that health care providers/suppliers that receive federal funds follow federal regulations. This includes most providers and facilities in the U.S. Read how State Survey Agencies help with quality, safety, and oversight.

Do you have concerns about the quality of care a patient received in a health care facility?
State Survey Agencies investigate these complaints. You can file a complaint with a State Survey Agency using the contact information below. 

State Survey Agency State Health Department’s Web Site Address Phone Number
Alaska
https://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx
Office: 907-334-2483 Toll Free: 888-387-9387
Alabama
https://www.alabamapublichealth.gov/providerstandards/complaints.html
800-356-9596
Arkansas
https://www.healthy.arkansas.gov/health-facility-services-complaints
800-233-0340 501-661-2201
American Samoa
415-744-3501 Complaints can be filed at: Survey & Operations Group, San Francisco/Seattle Acute & Continuing Care Branch: ROSFOSO@cms.hhs.gov
Arizona
https://app3.azdhs.gov/PROD-AZHSComplaint-UI
602-364-2536
California
The toll-free number listed on the website by district: https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/DistrictOffices.aspx
Colorado
https://cdphe.colorado.gov/health-facilities-complaints
For HHA/hospice: 1-800-842-8826 or 303-692-2910 Other provider specific contacts are listed here: https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts 1-800-842-8826
Connecticut
https://dphflisevents.ct.gov/Complaints
860-509-7400, 1-800-828-9769 For HHA: 1-800-828-9769
District of Columbia
https://dchealth.dc.gov/node/145702
202-442-5833
Delaware
https://dhss.delaware.gov/dhss/dhcq/ohflcmain.html
800-942-7373
Florida
https://ahca.myflorida.com/contact-ahca/filing-a-complaint
888-419-3456
Georgia
800-878-6442
Guam
415-744-3501
Hawaii
808-692-7420 HHA Hotline (toll-free) phone number:(833) 886-8811
Iowa
https://dia.iowa.gov/
1-877-686-0027
Idaho
800-345-1453 Fax: 208-364-1888
Illinois
1-800-252-4343
Indiana
https://www.in.gov/health/ltc/contact/complaints/
800-246-8909
Kansas
800-842-0078
Kansas
https://www.kdhe.ks.gov/625/Complaint-Hotline
800-842-0078
Kentucky
https://www.chfs.ky.gov/agencies/os/oig/dhc/Pages/default.aspx
Abuse: 1-877-597-2331
Louisiana
https://ldh.la.gov/page/health-standards-section-complaints
For HHA/Hospice: 800-327-3419 See website for contacts: https://ldh.la.gov/page/health-standards-section-complaints
Massachusetts
800-462-5540 617-753-8000
Maryland
General number for complaint submissions for various provider types is 410-402-8015. Hospital complaint triage line is 410-402-8016. HHA dedicated hotline: 800-492-6005
Maine
https://www.maine.gov/dhhs/dlc/safety-reporting/file-a-complaint
1-800-621-8222
Michigan
1-800-882-6006
Minnesota
844-880-1574
Missouri
https://health.mo.gov/safety/abuse/
800-392-0210
Northern Mariana Islands
415-744-3501
Mississippi
https://msdh.ms.gov/page/30,0,83,787.html
800-227-7308
Montana
https://dphhs.mt.gov/qad/certificationcomplaintform
1-800-762-4618
North Carolina
https://info.ncdhhs.gov/dhsr/ciu/filecomplaint.html
1-800-624-3004 (within NC) 919-855-4500 (outside NC)
North Dakota
https://www.hhs.nd.gov/health-facility-concerns
1-800-545-8256
Nebraska
402-471-0316Fax: 402-742-2389
New Hampshire
https://www.dhhs.nh.gov/file-complaint-against-health-facility-nh
603-271-9049 For HHA:800-621-6232
New Jersey
https://www.state.nj.us/health/healthfacilities/file_complaint.shtml
800-792-9770
New Mexico
https://www.nmhealth.org/about/dhi/ane/rane/
800-752-8649
Nevada
1-800-225-3414
New York
https://apps.health.ny.gov/surveyd8/facility-complaint-form
General Complaints Phone number: 1-800-663-6114
Ohio
1-800-342-0553 For HHA: 1-800-669-3534
Oklahoma
405-426-8470 For nursing homes/ICF/IIDs: 800-747-8419 For HHA: 800-234-7258 (this number is specific to HHA)
Oregon
Acute and Continuing Care: 971-673-0540 Long Term Care: 877-280-4555
Pennsylvania
1-800-254-5164
Puerto Rico
https://www.salud.gov.pr/CMS/DOWNLOAD/4975
787-273-8487
Rhode Island
https://health.ri.gov/complaints/
401-222-5200
South Carolina
803-545-4370 800-922-6735
South Dakota
1-800-738-2301(HHA and hospice) 605-367-5368, 605-773-6373, 605-367-4640
Tennessee
Local main hotline: 615-253-5905 General: 1-877-287-0010 For HHAs: 1-800-541-7367 For Hospice: 1-877-253-0010
Texas
https://txhhs.my.site.com/complaint/s/
800-458-9858
Utah
800-662-4157
Virginia
1-800-955-1819
Virgin Islands
212-616-2500
Vermont
https://dlp.vermont.gov/survey-cert/sc-complaints
802-241-0482888-700-5330
Washington
Acute and Continuing Care:: 1-800-633-6828 Long-Term Care: 1-800-562-6078 (TTY) 1-800-737-7931
Wisconsin
https://www.dhs.wisconsin.gov/guide/complaints.htm
800-642-6552
West Virginia
https://ohflac.wvdhhr.org/complaint.html
304-558-0050 Home Health Hotline: (800) 442-2888
Wyoming
307-777-7123 For HHA and hospice:1-800-548-1367 307-777-7123
Page Last Modified:
09/10/2024 06:21 PM