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Quality Improvements & Interventions

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Quality Improvement & Interventions

Minority populations experience disparities in the health care quality they receive, even when they have the same insurance, socioeconomic status, and comorbidities as their non-minority counterparts. Browse through the resources and tools on evidence-based interventions that can contribute to reducing health disparities and lowering cost.

two hearts on each end of seesaw

Building an Organizational Response to Health Disparities – Resource Guide [PDF, 1MB]

Focused quality improvement efforts should be targeted to populations at risk for disparities. Explore this guide for resources and concepts key to addressing disparities and improving health care quality throughout your organization.

illustration of non-descript document

Disparities Impact Statement [PDF, 251KB]

Learn how to identify, prioritize, and take action on health disparities by championing the Disparities Impact Statement in your organization. Participants receive personalized technical assistance focused on strengthening your quality improvement program through a series of consultations from subject matter experts.

CLAS standards

A Practical Guide to Implementing the National CLAS Standards: For Racial, Ethnic and Linguistic Minorities, People with Disabilities and Sexual and Gender Minorities [PDF, 636KB]

The purpose of this toolkit is to enable organizations to implement the National CLAS Standards and improve health equity. It is organized according to the enhanced National CLAS Standards, and provides practical tools and examples of CLAS, in addition to efforts to implement the National CLAS Standards that can be adapted for use by health care organizations. It is intended for organizations that have already decided to pursue CLAS, to improve equity and eliminate health care disparities.

Image of booklet with speech bubbles

Guide to Developing a Language Access Plan [PDF, 152.6KB]

Effective communication is critical to ensuring understanding, empowering patients, and providing high quality care. A language access plan can help ensure that an organization provides high quality and appropriate language services. This guide identifies ways that providers can assess their programs and develop language access plans to ensure persons with limited English proficiency have meaningful access to their programs.

Booklet with paper and a magnifying glass on the cover

Providing Language Services to Diverse Populations: Lessons from the Field [PDF, 317.5KB]

Across the country, health care organizations are using innovative approaches to provide language assistance services to individuals with limited English proficiency. This resource discusses a number of approaches used by these organizations to provide language assistance services to persons with limited English proficiency based on the findings of case studies conducted with a variety of health care organizations.

Illustration of hospital with circling arrows

Guide to Reducing Disparities in Readmissions [PDF, 760KB]

Get an overview of key issues related to readmissions for racially and ethnically diverse Medicare beneficiaries, as well as useful resources for hospital leaders to take action to address readmission.

blue ribbon

Targeted Intervention: Colorectal Cancer Screening [PDF, 194KB]

This targeted intervention focuses on the HEDIS® measure of colorectal cancer screening, stratified by race and ethnicity, to demonstrate how to lower the costs and improve the quality of care for vulnerable Medicare, Medicaid, and dual-eligible beneficiaries. This approach will help you to prioritize your actions.