2013-08-16

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Date
Subject
Medicare HETS 270/271 - System Outage Notification & Update – August 17-18 + September 1, 2013
User Community
HETS 270/271

CMS announces an outage to the HETS 270/271 application on Sunday, September 1, 2013.  The maintenance window will begin at 8:00 AM ET on Sunday, September 1, 2013.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, September 1, 2013.

Please note that this outage will be in addition to the previously announced outage for this weekend, August 17-18, 2013.  Please remind your operational staff of this weekend's upcoming outage (as detailed below).

Outage 3:  The HETS 270/271 application will be unavailable due to scheduled data center maintenance the weekend of August 17-18, 2013.  The maintenance window will begin at 2:00 AM ET on Saturday, August 17, 2013.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 2:00 PM ET on Sunday, August 18, 2013.