Already enrolled
You can use these resources to help people who have Marketplace coverage. The publications explain how to use coverage, renew or change coverage, report life changes, and appeal eligibility decisions. There also are customizable promotional materials and training presentations.
Using coverage
Fact sheets
- Still Have the Same Health Plan You Had in 2013?
- I signed up for a Marketplace plan, but I'm not sure I have health coverage yet
- What to Know about Insurance Coverage Cancellation
- What You Should Know About Seeing Your Doctor
- What You Should Know About Provider Networks
- Getting Emergency Care
- How an Individual Coverage Health Reimbursement
Arrangement (HRA) Offer Works
Slide deck
- New Preventive Services FAQs Issued May 11, 2015 – May 21, 2015 (slides)
- From Coverage to Care: Helping the Newly Insured Connect
to Care – April 29, 2016
Enrollment
Fact sheets
- Get ready to apply for or renew your Health Insurance Marketplace coverage
- Already have Marketplace coverage? You should still compare plans every year (reenrollment checklist)
- 5 Tips: Changing from Marketplace health insurance to other coverage
Infographics
- 5 Steps to Staying Covered through the Marketplace
- Update Your Marketplace Application
Life changes
Fact sheets
- Understanding Special Enrollment Periods
- Report Life Changes When You Have Marketplace Coverage
- Losing job-based coverage
Letter form
- Letter of Explanation to Confirm Life Events (fillable PDF)
- Letter of Explanation to Confirm Application Information (fillable PDF)
- Annual Income Letter of Explanation (fillable PDF)
Fact Sheet
Postcards
- Report Changes
- Customizable Marketplace Reminders
Taxes
Fact sheets
Appeals
Fact sheets
- Appealing eligibility decisions in the Health Insurance
Marketplace - Know Your Rights