05/04/2011

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Date
Subject
Medicare HETS 270/271 - Information Bulletin & System Outage Notification - May 4, 2011
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

The HETS 270/271 system outage previously announced for the upcoming weekend has changed.

The 6:00 AM - 7:00 PM ET outage previously announced for Saturday, May 7, 2011 is unchanged. The second outage will now occur beginning at 10:00 PM ET on Saturday, May 7, 2011. The HETS 270/271 application will be unavailable during these maintenance periods. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance period will be complete by 12:00 PM (Noon) ET on Sunday, May 8, 2011.

Please contact the MCARE Help Desk if you have any questions.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315