08/02/2011

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Date
Subject
Medicare HETS 270/271 - System Outage Notification - August 4, 2011
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces that it will perform maintenance on the HETS system on Thursday, August 4, 2011. The maintenance window will begin at 9:00 PM ET on Thursday, August 4, 2011. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 11:59 PM ET on Thursday, August 4, 2011.

Please also note that this maintenance window is in addition to and does not replace the previously announced maintenance from 6:00 AM ET Saturday, August 6, 2011 through 2:00 PM ET on Sunday, August 7, 2011.

Please contact the Help Desk if you have questions or comments

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315