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HETS UI - MCARE Help Desk Phones are down
User Community

The MCARE Help Desk is located in an area that is experiencing power and telephone issues in the aftermath of Hurricane Irene. Currently, our phone lines are non-operational.

We are working to resolve this issue as quickly as possible. In the interim, if you require immediate assistance please contact the MCARE Help Desk via email at mcare@cms.hhs.gov. The Help Desk will respond to you via email and/or phone as quickly as possible.

We thank you for your patience and understanding.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk