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Medicare HETS 270/271 - System Availability & Emergency Maintenance - November 29, 2010
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HETS 270/271

Medicare HETS 270/271 Submitters:

The Medicare 270/271 Eligibility system is currently available but is timing out a significant number of requests. The majority of requests are receiving a proper eligibility response, but some are receiving a AAA03=42 'System Not Available' response. This issue has been escalated to CMS IT for resolution.

In order to resolve this issue, the HETS 270/271 application will undergo emergency maintenance tonight beginning at 6:30 PM ET. The HETS 270/271 application will be unavailable during this maintenance period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 8:30 PM ET on Monday, November 29, 2010.

If you have any questions or comments, please contact the Help Desk at 1-866-324-7315 or mcare@cms.hhs.gov.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk