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Medicare HETS UI Internet Eligibility - System Outage Notification - May 4-6, 2012
User Community

Medicare HETS UI Internet Eligibility Users:

CMS announces that it will perform maintenance on the HETS system on Friday, May 4 – Sunday, May 6, 2012.  The maintenance window will begin at 9:00 PM ET on Friday, May 4, 2012.  The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to open a HETS UI Internet Eligibility sessions will result in errors.  CMS estimates that the maintenance will be complete by 6:00 PM ET on Sunday, May 6, 2012.

Please note that this outage for May 4-6, 2012 is in addition to the previously announced outage for April 20-22, 2012.  That outage will begin at 8:00 PM ET on Friday, April 20 and is anticipated to be complete by 10:00 PM ET on Sunday, April 22, 2012.

Please contact the Help Desk if you have questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk