2013-03-29

Dynamic List Information
Dynamic List Data
Date
Subject
Medicare HETS UI - System Outage Notification - April 12-14, 2013
User Community
HETS_UI

Medicare HETS UI Internet Eligibility Users:

CMS announces that it will perform data center maintenance on the weekend of Friday, April 12 - Sunday, April 14, 2013.  The maintenance window will begin at 9:00 PM ET on Friday, April 12, 2013.  The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to open a session of the HETS UI Internet Eligibility application will result in errors.  CMS estimates that the maintenance will be completed on the same day by 5:00 PM ET on Sunday, April 14, 2013.

Please note that this outage will be in addition to the previously announced outage for March 29-31, 2013 (copy provided below).

Please contact the Help Desk if you have questions or comments.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805