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Medicare HETS 270/271 - System Availability - May 30, 2014
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HETS 270/271

Medicare HETS 270/271 Submitters:


The Medicare 270/271 Eligibility system is currently returning responses with higher than normal average response times. Most requests are receiving a proper 271 response from Medicare, but the average response time for these requests is higher than normal. A significant number of requests are receiving AAA03=42 'System Unavailable' time out responses from the system. 


This issue has been escalated to CMS IT for review and resolution. 

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk