2019-06-14

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Date
Subject
Medicare HETS 270/271 - System Outage Reminder & Notification – June 15 & June 28-29, 2019
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS reminds Submitters of an upcoming outage to the Medicare HETS 270/271 eligibility system.  HETS maintenance will begin at 7:30 AM ET on Saturday, June 15, 2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 1:00 PM ET on Saturday, June 15, 2019.

CMS also announces an upcoming outage to the Medicare HETS 270/271 eligibility system.  CMS data center maintenance will begin at 8:30 PM ET on Friday, June 28, 2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:30 PM ET on Saturday, June 29, 2019.

Please note that this new outage is in addition to the previously announced outage for June 21-22, 2019 (see below). 

Please contact the Help Desk if you have any questions.