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Medicare HETS 270/271 - System Outage Notification & Quarterly Release Information Bulletin - November 2, 2019
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HETS 270/271

Medicare HETS 270/271 Submitters:

CMS announces the rescheduled installation of the HETS R2019Q300 release.  This installation will cause an outage of the Medicare HETS 270/271 eligibility system.  The HETS R2019Q300 Release is scheduled to be installed beginning at 7:30 AM ET on Saturday, November 2, 2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 1:00 PM ET on Saturday, November 2, 2019. HETS Submitters should review the documents linked below to prepare for this upcoming HETS quarterly release. 

These documents are also available via the HETSHelp Documentation Library.

HETS R2019Q300 Release Summary: /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q300HETS270271ReleaseSummary.pdf (PDF) (version 1.0)

HETS R2019Q300 Companion Guide:  /Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/Downloads/R2019Q300HETS270271CompanionGuide.pdf (PDF) (version 10-14)

Please note that this outage on Saturday, November 2, 2019 is in addition to the previously announced outage on Sunday, October 27, 2019 for CMS data center maintenance.

Please contact the Help Desk if you have any questions.