Medicare HETS UI Internet Eligibility Submitters:
CMS announces an upcoming outage to the HETS UI Internet Eligibility system. The HETS UI Internet Eligibility system will be unavailable the weekend of September 27-28, 2013. The maintenance window will begin at 9:00 PM ET on Friday, September 27, 2013. The HETS UI Internet Eligibility system will be unavailable during this period. Attempts to open a session of the HETS UI Internet Eligibility system will result in errors. CMS estimates that the maintenance window will be completed by 8:00 PM ET on Saturday, September 28, 2013.
Please note that this outage will be in addition to the previously announced outage for the weekend of September 20-22, 2013. Please remind your operational staff of this weekend's upcoming outage (as detailed below).
Please contact the Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk