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Medicare HETS UI Internet Eligibility - MCARE Help Desk Operational Hours - December 10, 2013
User Community

Medicare UI Internet Eligibility Submitters:

The MCARE Help Desk is located in an area that is experiencing winter weather.  To ensure the safety of our employees, the opening of the MCARE Help Desk will be delayed until at least 9:30 AM ET.  If you encounter an issue before 9:30 AM ET, please email mcare@cms.hhs.gov for assistance.

We will provide an update by 9:30 AM ET if any additional operational hour changes are necessary.
Thank you for your understanding.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk