Medicare HETS 270/271 Submitters:
The HETS 270/271 R2013Q400 release was installed and rolled back twice earlier this month. CMS advises HETS 270/271 submitters that work continues to ensure that the next installation of this release is completely successful. CMS will not attempt to re-install the release during the remainder of 2013; CMS will provide additional scheduling information shortly after the beginning of the new year.
Please also note that the MCARE Help Desk will be closed on Tuesday, December 24 and Wednesday, December 25, 2013. Submitters can leave a message if they encounter an urgent production issue; after hours messages are monitored 24/7.
Please contact the Help Desk if you have any questions.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk