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Medicare HETS UI Internet Eligibility - MCARE Help Desk Operational Hours - January 21, 2014
User Community

Medicare HETS UI Internet Eligibility Users:

The MCARE Help Desk is located in an area that is experiencing winter weather.  To ensure the safety of our employees, the MCARE Help Desk will be closing at 11:00 AM ET today.  The Help Desk currently plans to reopen at its regular operational hours of 7:00 AM ET on Wednesday, January 22, 2014.

If you encounter an urgent issue before 7:00 PM ET tonight, please email mcare@cms.hhs.gov for assistance. MCARE staff will monitor the mailbox until 7:00 PM this evening.

Thank you for your understanding.  

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk