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Medicare HETS UI Internet Eligibility - MCARE Help Desk Operational Hours - February 14, 2014
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Medicare UI Internet Eligibility Submitters:

The MCARE Help Desk is located in an area that is experiencing winter weather.  To ensure the safety of our employees, the opening of the MCARE Help Desk will be delayed until at least 10:00 AM ET.  If you encounter an issue before 10:00 AM ET, please email mcare@cms.hhs.gov for assistance.

We will provide an update by 10:00 AM ET if any additional operational hour changes are necessary.
Thanks for your understanding.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk