2014-03-07

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Date
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Medicare HETS 270/271 - System Outage Notification – March 21-23, 2014
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS advises that the previously announced outage for Sunday, March 9, 2014 has been cancelled.

CMS also announces an outage to the HETS 270/271 application the weekend of March 21-23, 2014.  The maintenance window will begin at 9:00 PM ET on Friday, March 21, 2014. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 9:00 PM ET on Sunday, March 23, 2014.

Please contact the Help Desk if you have any questions.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315

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________________________________________
From: CMS MCARE
Sent: Monday, February 24, 2014 4:21 PM
To: CMS MCARE
Subject: Medicare HETS 270/271 - System Outage Notification – March 9, 2014
Medicare HETS 270/271 Submitters:

CMS announces an outage to the HETS 270/271 application on Sunday, March 9, 2014.  The maintenance window will begin at 12:00 AM (Midnight) ET on Sunday, March 9, 2014.  The HETS 270/271 system will be unavailable during this period.  Attempts to open a connection to the HETS 270/271 application will result in errors.  CMS estimates that the maintenance window will be completed by 5:00 AM ET on Sunday, March 9, 2014.

Please contact the Help Desk if you have any questions.

Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315