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Title
Beneficiaries' perceptions of new Medicare health plan choice print materials.
First Author
Harris-Kojetin, Lauren D
Date of Pub
2001 Fall
Pages
21-35
Volume
23
Issue
1
Other Authors
Jael, Elizabeth MF; Lissy, Karen S; McCormack, Lauren A
Abstract
This article presents findings from a study involving seven focus groups with aged and disabled Medicare beneficiaries in the Kansas City area regarding their impressions of a pilot version of the Medicare & You 1999 handbook and the Medicare Consumer Assessment of Health Plans Study (CAHPS) survey report. Beneficiaries generally had positive reactions to both booklets and viewed the handbook as an important reference tool. Based on the findings, we present policy recommendations for the development and the dissemination of Medicare health plan information to beneficiaries.
Abstract Continued
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MeSH
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NTIS Number
N/A