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Title
Combining Health Plan Performance Indicators into Simpler Composite Measures
First Author
Zaslavsky, Alan M.
Date of Pub
2002 Summer
Pages
101-115
Volume
23
Issue
4
Other Authors
N/A
Abstract
We investigated how the Consumer Assessment of Health Plan Study survey and the Health Plan Employer Data Information System measures from Medicare managed care plans could be combined into fewer summary performance scores. Four scores summarize most of the variability in these measures, representing (1) care at the doctor's office, (2) customer service and access, (3) vaccinations, and (4) clinical quality measures.
Abstract Continued
N/A
MeSH
N/A
NTIS Number
N/A
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