The Medicare Contractor Provider Satisfaction Survey (MCPSS) is designed to measure quantifiable data on provider satisfaction
with the performance of Medicare Fee-for-Service (FFS) contractors. Specifically, the survey will enable the Centers for Medicare
& Medicaid Services (CMS) to use provider satisfaction as an additional measure to evaluate performance of key services performed
by Medicare contractors and to encourage improvement efforts by contractors to ensure quality service.
The MCPSS is underway. This 5-year contract will expire August 26, 2014.