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Title
Medicare Contractor Provider Satisfaction Survey (MCPSS)
Project Number
HHSM-500-2009-00057C
Project Officr(s)
Teresa Mundell
Start Date
2009-08-27
End Date
2014-08-26
Funding
$1,700,000.00
Award
Contract
Principal Investigator(s)
Jean Orelein
Awardee Name
SciMetrika, LLC.
Awardee Street
100 Capitola Drive Suite 104
Awardee City/State/Zip
Durham, NC 27713
Description
The Medicare Contractor Provider Satisfaction Survey (MCPSS) is designed to measure quantifiable data on provider satisfaction with the performance of Medicare Fee-for-Service (FFS) contractors. Specifically, the survey will enable the Centers for Medicare & Medicaid Services (CMS) to use provider satisfaction as an additional measure to evaluate performance of key services performed by Medicare contractors and to encourage improvement efforts by contractors to ensure quality service.
Status
The MCPSS is underway. This 5-year contract will expire August 26, 2014.