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CMS Accessibility & Nondiscrimination for Individuals with Disabilities Notice

Accessibility

Notice of Accessible Communications

To help ensure people with disabilities have an equal opportunity to participate in our services, activities, programs, and other benefits, we provide communications in accessible formats. The Centers for Medicare& Medicaid Services (CMS) provides auxiliary aids and services like publications, documents and communications in Braille, large print, data/audio CD, relay services and TTY communications.

CMS provides free auxiliary aids and services to help us better communicate with people with disabilities. Auxiliary aids include materials in Braille, audio/data CD or other accessible formats

Centers for Medicare & Medicaid Services
Offices of Hearings and Inquiries (OHI)
7500 Security Boulevard, Mail Stop S1-13-25
Baltimore, MD 21244-1850
Attn: Customer Accessibility Resource Staff

Note: Your request for a CMS publication or document should include:

  • Your name, phone number, and the mailing address where we should send the publications or documents.
  • The publication title and CMS Product No., if known.
  • The format you need, like Braille, large print, or data/audio CD.

If you’ve already sent in, or want to follow up on, a request:

To follow up on a previous accessibility request or if you have questions regarding the quality and timeliness of your previous request, you can contact the Customer Accessibility Resource Staff:

  • Call 1-844-ALT-FORM (1-844-258-3676). TTY: 1-844-716-3676.
  • Send a fax to 1-844-530-3676.
  • Send an email to altformatrequest@cms.hhs.gov.
  • Send a letter to: 

    Centers for Medicare & Medicaid Services
    Offices of Hearings and Inquiries (OHI)
    7500 Security Boulevard, Mail Stop S1-13-25
    Baltimore, MD 21244-1850
    Attn: Customer Accessibility Resource Staff

     

Nondiscrimination

Nondiscrimination Notice

CMS doesn’t exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, sex, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by CMS directly or through a contractor or any other entity with which CMS arranges to carry out its programs and activities.

How to file a complaint:

If you believe you’ve been subjected to discrimination in a CMS program or activity, there are 3 ways to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online
By phone: Call 1-800-368-1019. TTY users can call 1-800-537-7697.
In writing: Send information about your complaint to:

Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 2020


CMS.gov accessibility & compliance with Section 508

CMS.gov is committed to making its electronic and information technologies accessible to people with disabilities. If you cannot access any content or use any features on this website due to a disability, visit: CMS.gov/About-CMS/Agency-Information/Aboutwebsite/Policiesforaccessibility.html.


Helpful Links:

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