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Center for Consumer Information and Insurance Oversight

Randy Pate, Deputy Administrator and Director

Jeff Grant, Deputy Director for Operations

Jeff Wu, Associate Deputy Director for Policy Coordination

Bobby Saxon, Center Chief Technology Officer

Office of Special Initiatives and Pricing

Vacant, Director

Consumer Support Group

Jennifer Beeson, Director
Vacant, Deputy Director
Division of Assister Programs - Vacant, Director; Gian Johnson, Deputy Director
Division of Consumer Services - Patrick Edwards, Acting Director; Patrick Edwards, Deputy Director
Division of Consumer Advocacy and Assister Support - Leslie Wagstaffe, Acting Director; Elissa Dines, Deputy Director

Oversight Group

Samara Lorenz, Director
Kimberly Cones, Deputy Director
Market-wide Regulation Division - Lindsey Murtagh, Director
Compliance and Enforcement Division - Mary Nugent, Director; Vacant, Deputy Director
Medical Loss Ratio Division - Christina Whitefield, Director
Rates Review Division - Megan Mason, Director; Brent Plemons, Deputy Director

Payment Policy and Financial Management Group

Elizabeth Parish, Acting Director
Erin Sutton, Deputy Director
Elizabeth Parish, Deputy Director
Division of Policy and Analysis - Jaya Ghildiyal, Director; Adrianne Patterson, Deputy Director
Division of Financial Transfers and Operations - Pam Koenig, Director; Vacant, Deputy Director
Division of Risk Adjustment Operations - Kelly Drury, Director; Vacant, Deputy Director
Division of Reinsurance Operations - Meghan Elrington-Clayton, Director; Milan Shah, Deputy Director
Division of Enrollment Payment Data - Deondra Mosely, Director
Division of Program Management - Don Cohn, Director

State Marketplace & Insurance Programs Group

Matthew Lynch, Director
Jennifer Stolbach, Deputy Director
Dawn Horner, Deputy Director
Division of State Technical Assistance - Jenny Chen, Director; Christy Woods, Deputy Director
Division of Program Coordination - Vacant, Director
Division of State Operations - Vacant, Director; Gina Hambrick, Deputy Director
Division of Consumer Operated and Oriented Plans - Reed Cleary, Director; Vacant, Deputy Director

Marketplace Eligibility and Enrollment Group

Beth Liu, Director
Joy Kraybill, Deputy Director
Division of Marketplace Eligibility Policy and Operations - Anna Lorsbach, Director; Sarah Boehm, Deputy Director
Division of Eligibility Verifications - Elizabeth Kane, Director; Vacant, Deputy Director
Division of Enrollment Policy and Operations - Daniel J. Miller, Director; Patrick Flaherty, Deputy Director
Division of Eligibility Support - Bonnie Norton, Director; Darla Lipscomb, Deputy Director

Marketplace Plan Management Group

Lourdes Grindal-Miller, Director
Gina Zdanowicz, Deputy Director
Division of Issuer Management Operations - Erika Melman, Director
Division of Plan Analytics and Review - Theresa Morgan, Director
Division of Issuer Compliance and Monitoring - Vacant, Director; Susan Kalmus, Deputy Director
Division of Small Business and Agent/Broker Innovation - Dean Mohs, Director; Jonathan Horton, Acting Deputy Director
Division of Issuer and Plan Policy - Leigha Basini, Director

Marketplace IT Group

Vacant, Director
Marc Richardson, Deputy Director
Division of Marketplace IT Operations - Ronald Graham, Director; Ronell Goodman, Deputy Director
Division of Marketplace IT Development - Kathryn Wetherby, Director; Katrina Sizemore, Deputy Director
Division of State IT Support - Richardo Ott, Director; Sheila M. Burke, Deputy Director
Division of Marketplace PMO and Governance - Khalid Alvi, Director; Carlos G. Alvarez, Deputy Director

Business Operations Group

Ruairi Murray, Director
Division of Budget, Acquisition, and Executive Support - Kate Tchoulakian, Director
Division of Human Capital and Workforce Planning - Donna Wenner, Director

Functional Statement

  • Provides national leadership in setting and enforcing standards for health insurance that promote fair and reasonable practices to ensure affordable, quality health care coverage is available to all Americans.
  • Provides consumers with comprehensive information on insurance coverage options currently available so they may make informed choices on the best health insurance for themselves and their families and issues consumer assistance grants to States.
  • Implements, monitors compliance with, and enforces the new rules governing the insurance market such as the prohibition on rescissions and on pre-existing condition exclusions for children. Conducts external appeals for States that do not have that authority.
  • Implements, monitors compliance with, and enforces the new rules regarding medical loss ratio standards and the insurance premium rate review process, and issues premium rate review grants to States.
  • Administers the Pre-Existing Condition Insurance Plan program and associated grant funding to States, the Early Retiree Reinsurance Program, and the Consumer Operated and Oriented Plan program.
  • Collects, compiles and maintains comparative pricing data for an internet portal providing information on insurance options, and provides assistance to enable consumers to obtain maximum benefit from the new health insurance system.
  • Collects, compiles and maintains comparative pricing data for the Department's web site, provides assistance to enable consumers to understand the new health insurance laws and regulations, and establishes and issues consumer assistance grants to States.
  • Develops and implements policies and rules governing State-based Exchanges, establishes and issues Exchange Planning and Establishment to States, oversees the operations of State-based Exchanges, and administers Exchange in States that elect not to establish their own.
  • Oversees and directs the development and operations of the back end and systems functions for healthcare.gov in support of the Federally Facilitated Marketplace, Distributed Hub Services and Multidimensional Insurance Data Analytics Systems.
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