The Center for Consumer Information & Insurance Oversight

Plan Year 2020 Open Enrollment

Plan Year 2020 Open Enrollment is Now Closed

Registered agents and brokers can assist consumers who are enrolling in plan year 2020 health and/or dental coverage through the Marketplace from November 1 to December 15, 2019 during Open Enrollment. You can also assist consumers year-round to help them update their application and enrollment information.

If your clients missed the Open Enrollment Period and still need 2020 health care coverage, they may qualify for a Special Enrollment Period.

Key Resources

Help On Demand for Agent and Broker

We partner with Help On Demand, a third party service, to help consumers seeking assistance to connect with a Marketplace-registered, state-licensed agent and broker in their area who can provide immediate assistance with Marketplace plans and enrollments. The Help On Demand technology is hosted by BigWave Systems. Only agent and broker who have completed Marketplace training and registration are eligible to participate in Help On Demand. For more information and resources on Help On Demand, visit the Help On Demand page. If you are already registered to participate in Help On Demand, you can log into your account at