Compliance Training, Education & Outreach (CTEO) for Medicare Part C & D Programs

CTEO Focus

Compliance Training, Education, and Outreach home page image

Provides CMS with support in designing, developing and implementing compliance training (including distance learning and the technology necessary to facilitate that function) to include conducting event planning; outreach to impart clear and authoritative guidance, and providing interpretations of new rules, models, tools and protocols for HHS/CMS staff, as well as MA and Part D Sponsoring Organizations. Areas of training and outreach include topics related to the Medicare Parts C and D programs.  Some examples of training topics for 2017 comprised of the following:

  • Parts C & D Past Performance Analysis
  • Encounter Data
  • The Medicare Beneficiary Ombudsman and Medicare Plans: Working Together
  • Appeals, Grievances, and Complaints: Identification and Processing
  • Review of Audit Re-Design
  • Emergency Preparedness
  • Financial Audits
  • Coordination of Benefits
  • Medication Therapy Management (MTM) Panel
  • 2016 Program Audit and Enforcement Report
  • Timeliness Monitoring
  • Civil Money Penalty (CMP) Methodology
  • Medicare Advantage Organization Performance on CAHPS Measures
  • Provider Directories Review Update
  • Care Coordination in Medicare Advantage – A Panel Discussion
  • Social Security Number Removal Initiative Updates

Page Last Modified:
04/03/2018 09:00 AM