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Other Offices of Minority Health


The CMS Office of Minority Health leadership are public servants committed to the health and well-being of all, and have a wealth of experience in issues related to advancing health equity and improving the health of vulnerable populations.

The directors guide the Office in coordinating minority health initiatives within CMS, advising on minority health disparities and interventions, reporting on the progress toward health equity goals, and much more.

Cara James, Ph.D.
Jordan Luke, M.A.Ec.
Director, Program Alignment and Partner Engagement Group
Meagan T. Khau, M.H.A.
Director, Data and Policy Analytics Group

Pamela J. Gentry
Senior Advisor


Cara James, Ph.D., Director

Dr. Cara James is the Director of the CMS Office of Minority Health, and a nationally recognized expert and thought leader in health disparities, health equity, and improving health outcomes for vulnerable populations. She is also co-chair of the CMS Rural Health Council.

As the Director of the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health (OMH), Dr. James leads CMS’s efforts to meet the unique needs of minority and underserved populations. In this capacity, she provides leadership, vision, and direction to address the Department of Health and Human Services' and the CMS Strategic Plan's goals and objectives related to improving minority health and eliminating health disparities.  

CMS OMH addresses the needs of racial and ethnic minorities, sexual and gender minorities, and individuals with disabilities. Under Dr. James’ leadership, CMS OMH has developed the first ever CMS Equity Plan to Improve Quality in Medicare, created and launched an ongoing initiative to assist the newly insured understand their coverage and connect to care, and strengthened the quality and increased the collection and reporting of demographic data.

Dr. James is a member of the National Academy of Medicine (NAM), formerly the Institute of Medicine, Roundtable on the Promotion of Health Equity and the Elimination of Health Disparities, and has served on several NAM committees including the Committee on Educating Health Professionals to Address the Social Determinants of Health and the Committee on Leading Health Indicators for Healthy People 2020. Dr. James received both her Ph.D. in Health Policy and her A.B. in Psychology from Harvard University.

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Jordan Luke, M.A.Ec., Director, Program Alignment and Partner Engagement Group

Jordan Luke is the Director of the Program Alignment and Partner Engagement Group (PAPEG) at the CMS Office of Minority Health (CMS OMH). PAPEG is responsible for working across CMS programs, policies, models, and demonstrations to ensure that the needs of vulnerable populations are met. He leads the CMS Equity Plan for Improving Quality in Medicare and the Minority Research Grant Program. PAPEG also provides Health Equity Technical Assistance to organizations interested in embedding equity into their policies, programs, and initiatives.

Jordan gained cross-cultural experience from living and working abroad for fifteen years in Chile, Mexico, Bolivia, Canada, and the Navajo Nation. Jordan completed his M.A. in Economics from Boston University and B.A. in Psychology from Lee University. His passion for equity was ignited as an undergraduate student, where he led a student group called Deaf Outreach and founded an LGBT group to support sexual and gender minority students. Jordan is a native Spanish speaker and knows intermediate American Sign Language (ASL).

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Meagan T. Khau, M.H.A., Director, Data and Policy Analytics Group

Meagan Khau is the Director of the Data and Policy Analytics Group (DPAG) at the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health (OMH). DPAG conducts research, data collection, and analyses to identify targets to reduce health disparities and improve quality of care, care transitions, access to care, and beneficiary satisfaction for the vulnerable populations. DPAG is also involved in developing and implementing initiatives and data analyses to support cross-component/cross-agency collaborations to improve data collection, analysis, and reporting of race and ethnicity, primary language, disability, gender, and other characteristics associated with health disparities.

Prior to joining CMS OMH, Meagan was the Deputy Director of the Division of Pharmacy in the Center for the Medicaid and CHIP Services, managing the operations of the Medicaid Drug Rebate Program, supporting system developments, ensuring program compliance, and implementing new policies and regulations.

Meagan received her Master of Health Administration from the University of Southern California and B.A. in Sociology from the University of California, Irvine.

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Pamela J. Gentry, Senior Advisor

Pamela J. Gentry is the Senior Advisor to the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health (OMH) at the Department of Health and Human Services. Prior to joining the office in 2013, Gentry was the Director of the Strategic Marketing Group, where she was responsible for the development and execution of national education and outreach campaigns for Medicare, Medicaid, the Health Insurance Marketplace and the Children’s Health Insurance Program. These federal health care programs serve more than 100 million Americans.

Gentry returned to federal service in 2010 after eight years as senior manager in broadcast and online media for BET Networks. She joined BET as senior producer and bureau chief for CBS/BET Nightly News in 2002.

Gentry created BET’s first online political blog in 2005, “Pamela on Politics.” In 2009, she became the network’s senior political analyst responsible for the daily coverage of the White House and legislative activity on Capitol Hill.

Prior to coming to BET, Gentry was a political producer for the public affairs network C-SPAN; served as the Associate Administrator for External Affairs at the Department of Health and Human Services; and worked at W*USA-TV Channel 9 in Washington, D.C. as a producer and assignment editor.

Gentry has appeared regularly as a political analyst on CNN, Fox News, BBC World News and Sky News discussing politics. She has appeared frequently on WOL Radio’s The Joe Madison Show; XM Radio’s presidential talk show POTUS; National Public Radio’s Tell Me More; The Right Side with Armstrong Williams; and PBS' The White House Chronicles. Gentry was also a guest blogger for the website HuffingtonPost.com.

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Page Last Modified:
04/04/2019 11:46 AM